Administrative Note:

A 10% cancellation fee on registration will be charged for cancellations received less than three weeks from the date of the conference. As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in the program. GSMI is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program.

Payment Policy:

Payments can be made by American express, Visa, MasterCard, Company Check (USDSD checks must be drawn on a US bank), or by wire transfer. If registering 2 weeks or less prior to the start of the Summit, you must submit your credit card information as a form of payment. If registering more than 2 weeks prior to the start of the Summit and payment is not received at the time of registration, a credit card hold will be required to maintain your registration status. If payment is not received 2 business days prior to the conference date, the respective credit card will be utilized as the form of payment. Please make all checks payable to Global Strategic Management Institute. In the memo area of the check please write the name(s) of the Sustainable Buildings Series: Retrofits registrants(s) and Code: S100

Cancellation & Quality Assurance:

For cancellations received in writing	Four weeks or more prior to the event: Full refund or Full Credit Voucher
	Four weeks or less prior to the event: No Refund; a Credit Voucher minus the $300 cancellation fee
	If you do not cancel your registration by the day of the event you will be charged your full registration fee

Credit vouchers may be applied toward any future GSMI event within one calendar year of the date of the cancellation. If GSMI decides to cancel
any part of this event, the Company is not responsible for covering airfare, hotel or any other costs. Speakers, agenda, networking and recreational
events are subject to change without notice. For more information regarding refunds please contact the customer service department at:
888.409.4418, ex. 1

The Health Care Connectivity Summit 2010
Global Strategic Management Institute is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417